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Testimonials
"Dear WB, We loved the rings.
I'd like to take a moment to highlight the excellent customer service provided to me this week by Steve (in shipping?). I ordered two wedding bands a few weeks ago, and the one meant for me wasn't a perfect fit. I returned it once, but the next size down also wasn't a perfect fit. I returned the ring again. In short order Steve expedited the manufacturing of what turns out is the perfect fit and overnighted it to me.
The ring arrived yesterday--one day before my departure for Italy and our wedding--and we couldn't be more pleased with your company. Many thanks to Steve and the other fine folks who helped us out in a pinch.
Sincerely,
"
Jeremy S.,
AL
7/17/2004
"Rings are nice. Was able to track where the rings at the moment. Ordered on August 15 got 06.septebr299 - Boston UK and had planned WeddingBands.com. "
Judite from Latvia,
Boston UK
10/5/2010
"The quality price and delivery of the ring I purchased exceeded my expectations. The customer service folks were very professional and a pleasure to work with. When they tell you that they will get back with you in ten minutes to answer a question expect to hear from them much sooner than that. In spite of the fact that I changed my order to a different size ring midway through the process I can honestly say that they bent over backwards to make it happen in a timely manner. You will not be disappointed when you do business with them."
Donald R.,
North Carolina
1/31/2013
"Great experience. Ring fits perfectly and is just what we wanted. Customer service was knowledgeable courteous and patient thanks Steve!."
Jack,
Chicago
1/13/2012
"Great experience. Fast Shipping. Wedding Band exactly as advertised. Great quality. Was a good idea to utilize this option versus going through our normal jeweler. 10 of 10 rating."
Eric,
Indiana
6/20/2014
"You cannot find a bigger pain in the ass when buying thing online then me. I fully admit I am picky and want what I want how I want it and do not apologize for it. The only problem with being that way when shopping online you have to find accommodating retailers.
When WeddingBands.com says 30 days no questions asked they mean NO QUESTIONS on returns.
I was torn between three rings. They said return for full refund so i decided to take them up on it. I ordered ALL THREE and had them all engraved om the notion that the one I liked would be done and Id just return the other two and hope they not hassle me.
The rings were all beautiful but surprisingly when I put them on I wasnt satisfied with anyone of them. They were beautiful and the craftsmanship was impeccable but not one of them jumped out at me. So I called got an RMA and returned ALL THREE. They didnt even ask why. Just issued the RMA asked if they could be on any other service. So I ordered another ring size 13 fully engraved.... and I still wasnt satisfied... They issued an RMA when I called and simply asked what more they could do.
I explained what I had looked at and what I was looking for. No this call was on a Saturday and the shop was closed. But the man answering John was very helpful and quite knowledgeable. After talkiing he told me he could customize something for me and would have it manufactured and sent out straight away. So five days later ring number six showed up. He was right it was perfect. Just what I was looking for. And by the time I received it I already had received refunds for the other five rings.
This has been one of the most satisfying and pleasurable online shopping experiences. I just wish it wasnt for a wedding ring because how many of these am I going to buy?! I wish they sold coffee or clothes or something else I order all the time just so I could keep doing business with this company.
Well done WeddingBands.Com you guys truly stand out from the crowd!"
Michael A. D.,
New Jersey
2/14/2014
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